Terms & Condition

Terms Condition

1. Definitions

·         Company refers to KP Pharma Solutions Pvt. Ltd. (formerly KP Industries), having its registered office at Ahmedabad, India.

·         Buyer means any individual, firm, or organization placing an order with the Company for the purchase of Goods.

·         Goods refers to hygienic fittings, accessories, components or assemblies manufactured and/or supplied by the Company.

·         Agreement means the confirmed purchase order and any related correspondence, incorporating these Terms and Conditions.


2. Order Acceptance and Contract Formation

·         All quotations issued by the Company are invitations to treat and do not constitute an offer.

·         Orders placed by the Buyer become binding only upon written acceptance or order confirmation from the Company.

·         Any terms or conditions proposed by the Buyer that differ from or conflict with these Terms shall be invalid unless expressly agreed in writing by the Company.

·         The Company reserves the right to amend technical details or specifications if necessary to improve performance or comply with regulatory or quality standards.


3. Price, Taxes, and Payment Terms

·         Prices are quoted in Indian Rupees (INR) unless otherwise specified and are exclusive of GST, freight, insurance, and duties.

·         Taxes shall be charged at prevailing statutory rates under Indian law.

·         Unless otherwise agreed, 100% payment is due within 30 days from the date of invoice.

·         Delayed payments shall attract interest at 1.5% per month or the maximum permissible under the Micro, Small, and Medium Enterprises Development (MSMED) Act, 2006, whichever is higher.

·         Title of goods shall remain with the Company until full payment is received.


4. Delivery and Risk

·         Unless specified otherwise, delivery shall be Ex-Works (EXW) Ahmedabad, in accordance with Incoterms 2020.

·         Risk passes to the Buyer upon dispatch from the Company’s premises or upon handover to the carrier.

·         Delivery schedules are estimates only. The Company shall not be liable for delays due to transportation, supply chain constraints, or circumstances beyond its control.

·         Partial deliveries may be made and invoiced separately.


5. Inspection and Acceptance

·         The Buyer shall inspect the Goods immediately upon receipt.

·         Any claims for shortages, damages, or visible defects must be notified in writing to the Company within 7 days of receipt.

·         Failure to notify within this period shall constitute acceptance of the Goods.

·         Accepted Goods cannot be returned without prior written authorization from the Company.


6. Warranty and Limitation

·         The Company warrants that the Goods shall be free from manufacturing defects in material and workmanship for a period of 12 months from the date of delivery, when used under normal operating conditions.

·         This warranty excludes damage due to misuse, improper installation, unauthorized modifications, chemical corrosion, or operation beyond design limits.

·         The Company’s liability under this warranty is limited to repair or replacement of the defective part at its discretion.

·         No claim for indirect, incidental, or consequential losses (including loss of production or profit) shall be entertained.


7. Technical and Design Rights

·         All drawings, designs, specifications, trademarks, and technical data remain the exclusive property of the Company.

·         The Buyer shall not reproduce, reverse-engineer or disclose such materials without prior written consent.

·         The Company retains the right to improve or modify product design without prior notice, provided functional performance is not compromised.


8. Confidentiality

·         Confidential information shall not be disclosed to third parties without prior written consent and shall be used solely for the intended purpose of the Agreement.

·         This obligation shall survive the termination or completion of the Agreement for three (3) years.


9. Force Majeure

·         The Company shall not be liable for delay or failure to perform its obligations due to causes beyond its reasonable control, including but not limited to acts of God, fire, flood, pandemic, war, strikes, shortage of raw materials, transportation delays or government restrictions.

·         In such cases, delivery timelines shall be extended accordingly without penalty.


10. Cancellation and Termination

·         Orders once accepted cannot be cancelled without the Company’s written consent.

·         If cancellation is approved, the Buyer shall bear all costs incurred up to the date of cancellation, including materials, labor, and administrative expenses.

·         The Company reserves the right to terminate the Agreement immediately if the Buyer fails to make payment, becomes insolvent, or breaches any material term.


11. Return Policy

·         Goods may be returned only if found defective and only after obtaining a written Return Material Authorization (RMA) from the Company.

·         Returned Goods must be in original condition and packaging. Inspection results and replacement decisions will be communicated in writing.


12. Compliance and Legal Framework

·         The Buyer agrees to comply with all applicable Indian laws, including environmental, labor, and import/export regulations.

·         The Company is registered under the MSME Act and reserves all rights available to it under the Act regarding delayed payments and interest claims.

·         The Buyer shall not use the Goods for unlawful purposes or in violation of applicable standards.


13. Limitation of Liability

·         The Company’s total liability, whether arising in contract, tort, or otherwise, shall not exceed the invoice value of the specific Goods giving rise to the claim.

·         The Company shall not be liable for indirect, consequential, or punitive damages.


14. Governing Law and Dispute Resolution

·         These Terms shall be governed by and construed in accordance with the laws of India.

·         Any dispute shall be subject to arbitration under the Arbitration and Conciliation Act, 1996, as amended.

·         The seat and venue of arbitration shall be Ahmedabad, Gujarat, and proceedings shall be conducted in English.

·         Subject to arbitration, the courts at Ahmedabad shall have exclusive jurisdiction.


15. Entire Agreement and Modification

·         These Terms & Conditions, along with the Company’s written order confirmation and any annexures, constitute the entire Agreement between the parties.

·         No amendment or variation shall be valid unless made in writing and signed by authorized representatives of both parties.


16. Contact Information

KP Pharma Solutions Pvt. Ltd.
(Formerly KP Industries)

Plot No 518/1, Shed No 5,

Near GEB Sub Station, Naroda-Dehgam Road,

Naroda
Ahmedabad, Gujarat, India
Email: [sales@kpindia.co.in]
Phone: [+91 98259 32032]
Website: [www.kpindia.co.in]